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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

bubba mitchell

September 22, 2023

5  out of  5 rating by bubba mitchell
"I highly recommend Ashley and Sheena from state farm insurance. I had some issues with my insurance bill and with a vehicle I no longer have on my policy that I was still paying for, and thanks to Sheena and Ashley the bill is no longer on my policy. To me, five stars is 100% worth giving👏👍🤗"

Maddy Anderson

September 15, 2023

5  out of  5 rating by Maddy Anderson
"I just started my policy a few months ago (this is my first time having insurance on my own) so i have really anxious about this whole process but Sheena was absolutely amazing, she answered all my questions with a smile in her voice and was very helpful. 10/10 recommend!"


September 5, 2023

5  out of  5 rating by Donna
"Josh is one of the best State Farm agents I’ve had over the last 45 years! All his staff are friendly and willing to help with any requests."

Angel Sneed (Baebasbae)

August 28, 2023

5  out of  5 rating by Angel Sneed (Baebasbae)
"Just switched from GEICO to State Farm. Two reasons. One: State Farm is affordable, Two: the customer service is top tier. Sheena was absolutely amazing, she was charming, insightful and had an answer to all my questions. I am absolutely happy with my insurance plan. Thank you so much!"

Nita Lind

July 12, 2023

5  out of  5 rating by Nita Lind
"We transferred over to Josh Rule from our previous State Farm in Farragut and couldn’t be happier! Today we needed to notarize our Wills and they were more than eager to do this for us @ no charge! Awesome staff and service! Thanks so much for your help"

Amber Taylor

June 20, 2023

5  out of  5 rating by Amber Taylor
"Sheena is absolutely incredible! So efficient, intelligent, and kind! She’s the perfect person to have in a role that deals with the public. She never hesitates to take care of whatever we need and is so knowledgeable of all things State Farm. We’re so thankful for her!"

Stacey Wells

June 2, 2023

5  out of  5 rating by Stacey Wells
"Quick and great service! Great atmosphere and very friendly staff. I definitely recommend to everyone!"

Sara Burgess

May 31, 2023

5  out of  5 rating by Sara Burgess
"I called and spoke with Ashlee, she was fantastic and answered all my questions!"

Megan Millsaps

May 18, 2023

5  out of  5 rating by Megan Millsaps
"I receive nothing but the best service from this office. Every staff member is friendly, always smiling, and ready to help you with whatever you need."

Misty Rapking

May 5, 2023

5  out of  5 rating by Misty Rapking
"Sheena was a huge help to us! Everything we needed to know was explained in detail, and not only did she help us save money, she helped us to get MORE coverage for LESS money than we were previously paying. I highly recommend seeing her for all your insurance needs!"

Heather Ellington

March 30, 2023

5  out of  5 rating by Heather Ellington
"Josh Rule crew is the best. Personally called and got me a tow on the weekend couldn't ask for better service!!!"


March 15, 2023

5  out of  5 rating by ellist0789
"Sheena Moses saved the day! I was needing a notary, on a Wednesday, AFTER lunch, and she was happy to help me! I’m so appreciative of her and her services. She was so helpful, and nice! I really appreciate her helping me on such short notice, she’s the best!!"

Waxed Hands

March 10, 2023

5  out of  5 rating by Waxed Hands
"If you are looking for an insurance company PLEASE stop by and see everyone at State Farm. They are the best!!!!!"

Julia Jones

January 25, 2023

5  out of  5 rating by Julia Jones
"So happy with our experience with State Farm. Sheena has been awesome and was able to get us better coverage than what we had before. Totally recommend Josh Rule's office."

Osborn Morgan

January 6, 2023

5  out of  5 rating by Osborn Morgan
"Best Insurance Agency in Monroe County!! Josh and his crew are the best!!!"

Justin Bookout

December 3, 2022

5  out of  5 rating by Justin Bookout
"Good people"

Railfan Bill (Mr Bill)

November 30, 2022

5  out of  5 rating by Railfan Bill (Mr Bill)
"I could not ask for better service. I'm new to the area and will be building a home. I've been working with Sheena for over 6 months getting things set up. She's been so helpful and knew exactly what I needed! From the reception desk to the agent- what a blessing to work with these folks! Thank you!"

Stephen Nevins

October 5, 2022

5  out of  5 rating by Stephen Nevins
"Josh Rule/State Farm My wife and I recently relocated to Monroe County, Tennessee. We intended to continue with the nationally recognized Insurance company we’ve had for many years. A local friend recommended I speak with Josh Rule/State Farm in Madisonville. I called and spoke with Sheena Moses. Sheena was exceptionally welcoming and knowledgeable regarding our potential homeowners and automobile insurance needs. Sheena listened to us and put together a quote that provided more extensive coverage at a lower cost than others we spoke with. Josh met with us and also got to know what our priorities were. Josh is lifelong resident of the area. He and his family are personally invested in their clients and community. His record speaks for itself. We are confident in letting Josh handle all of our insurance business. I recommend Josh Rule/State Farm without hesitation."

Jessica Clapham

September 26, 2022

5  out of  5 rating by Jessica Clapham
"Ashlee Berry is super helpful and ways there when I need her. She's amazing"

Kayla Yoder

September 15, 2022

5  out of  5 rating by Kayla Yoder
"I worked with Ashlee berry exclusively. She was very friendly, extremely knowledgeable. She was the sweetest on the phone and didn’t hesitate to answer all of my questions. This was the best experience I’ve ever had dealing with insurance ."

Rita Hayes

September 12, 2022

5  out of  5 rating by Rita Hayes
"Worked exclusively with Sheena Moses of Josh Rule’s office - never had opportunity to meet Josh. Sheena was friendly, helpful, efficient, and quickly resolved what we needed to have done."

Connie Wesley

August 11, 2022

5  out of  5 rating by Connie Wesley
"Sheena was very helpful and friendly and got us all set up over the phone. Great experience and I would definitely refer friends to this office."

Robert Lewis

July 5, 2022

5  out of  5 rating by Robert Lewis
"Josh and his people are great to work with. We do most of our business over the phone and online."

Marisa Patty

July 1, 2022

5  out of  5 rating by Marisa Patty
"I got a phone call from an old friend yesterday asking if I wanted to get a life insurance policy. I have been thinking about getting one for a couple of weeks now, but when Wesley called it just felt like a sign. He was super knowledgeable about the subject and did not mind to answer all of my many questions. I am so glad he took the time out of his day to speak with me and get everything set up. I would definitely recommend giving him a call. Forget Jake from State Farm. Now it’s Wes from State Farm!"

millard judd

June 22, 2022

5  out of  5 rating by millard judd
"She was amazing! Best deal on insurance ever!!"