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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 15, 2023

5  out of  5 rating by ellist0789
"Sheena Moses saved the day! I was needing a notary, on a Wednesday, AFTER lunch, and she was happy to help me! I’m so appreciative of her and her services. She was so helpful, and nice! I really appreciate her helping me on such short notice, she’s the best!!"

Waxed Hands

March 10, 2023

5  out of  5 rating by Waxed Hands
"If you are looking for an insurance company PLEASE stop by and see everyone at State Farm. They are the best!!!!!"

Julia Jones

January 25, 2023

5  out of  5 rating by Julia Jones
"So happy with our experience with State Farm. Sheena has been awesome and was able to get us better coverage than what we had before. Totally recommend Josh Rule's office."

Osborn Morgan

January 6, 2023

5  out of  5 rating by Osborn Morgan
"Best Insurance Agency in Monroe County!! Josh and his crew are the best!!!"

Justin Bookout

December 3, 2022

5  out of  5 rating by Justin Bookout
"Good people"

Railfan Bill (Mr Bill)

November 30, 2022

5  out of  5 rating by Railfan Bill (Mr Bill)
"I could not ask for better service. I'm new to the area and will be building a home. I've been working with Sheena for over 6 months getting things set up. She's been so helpful and knew exactly what I needed! From the reception desk to the agent- what a blessing to work with these folks! Thank you!"

Stephen Nevins

October 5, 2022

5  out of  5 rating by Stephen Nevins
"Josh Rule/State Farm My wife and I recently relocated to Monroe County, Tennessee. We intended to continue with the nationally recognized Insurance company we’ve had for many years. A local friend recommended I speak with Josh Rule/State Farm in Madisonville. I called and spoke with Sheena Moses. Sheena was exceptionally welcoming and knowledgeable regarding our potential homeowners and automobile insurance needs. Sheena listened to us and put together a quote that provided more extensive coverage at a lower cost than others we spoke with. Josh met with us and also got to know what our priorities were. Josh is lifelong resident of the area. He and his family are personally invested in their clients and community. His record speaks for itself. We are confident in letting Josh handle all of our insurance business. I recommend Josh Rule/State Farm without hesitation."

Jessica Clapham

September 26, 2022

5  out of  5 rating by Jessica Clapham
"Ashlee Berry is super helpful and ways there when I need her. She's amazing"

Kayla Yoder

September 15, 2022

5  out of  5 rating by Kayla Yoder
"I worked with Ashlee berry exclusively. She was very friendly, extremely knowledgeable. She was the sweetest on the phone and didn’t hesitate to answer all of my questions. This was the best experience I’ve ever had dealing with insurance ."

Rita Hayes

September 12, 2022

5  out of  5 rating by Rita Hayes
"Worked exclusively with Sheena Moses of Josh Rule’s office - never had opportunity to meet Josh. Sheena was friendly, helpful, efficient, and quickly resolved what we needed to have done."

Connie Wesley

August 11, 2022

5  out of  5 rating by Connie Wesley
"Sheena was very helpful and friendly and got us all set up over the phone. Great experience and I would definitely refer friends to this office."

Robert Lewis

July 5, 2022

5  out of  5 rating by Robert Lewis
"Josh and his people are great to work with. We do most of our business over the phone and online."

Marisa Patty

July 1, 2022

5  out of  5 rating by Marisa Patty
"I got a phone call from an old friend yesterday asking if I wanted to get a life insurance policy. I have been thinking about getting one for a couple of weeks now, but when Wesley called it just felt like a sign. He was super knowledgeable about the subject and did not mind to answer all of my many questions. I am so glad he took the time out of his day to speak with me and get everything set up. I would definitely recommend giving him a call. Forget Jake from State Farm. Now it’s Wes from State Farm!"

millard judd

June 22, 2022

5  out of  5 rating by millard judd
"She was amazing! Best deal on insurance ever!!"

Brenda Lawson

September 8, 2021

5  out of  5 rating by Brenda Lawson
"Great employees."

Rick Dennison

August 23, 2021

4  out of  5 rating by Rick Dennison
"Notary public bonds are very affordable here"

Gregg Smith

May 18, 2021

5  out of  5 rating by Gregg Smith
"We just moved to TN from ND a few weeks ago. Josh was referred to us by our family and we are glad they did. From the first time I called his office, from his employee's to Josh himself it has been a tremendous experience. Everyone is friendly, polite and professional. I have always liked State Farm, and now coupled with Josh Rule Insurance it's a homerun in our book. I would recommend his agency to anyone who is looking for insurance of any type."

Alan Pride

May 18, 2021

5  out of  5 rating by Alan Pride
"I have used State Farm for 50 years, the last several with Josh Rule for home, auto, boat, and umbrella. Excellent, friendly service, I have always felt Josh and his staff were looking out for me and my family."

George Conner

February 11, 2021

5  out of  5 rating by George Conner
"Glenda is on top of her game! A smooth, easy policy upgrade over the phone and super knowledgeable answers to all my needs and questions. Easily a 5-star experience for me!"

Brandi-Ann Pagano

February 3, 2021

5  out of  5 rating by Brandi-Ann Pagano
"This recent year has not been so good financially for my family; the income just hasn't been there as it has in the past. I have been with State Farm for at least 15 years, and I have never found any other insurance companies to came close to the price State Farm was able to offer; I have always been pleased with their customer service, and they could not have been more incredible in dealing with my car accident last year. Josh Rule, however, has gone over and above helping me so that I can better help my family. Recently I have had to cut costs, so I regretfully discontinued my auto policy with State Farm since my parents added me to theirs. I also discontinued my renter's policy, but I refused to close out my life policy, until very recently. I called the office of Josh Rule to discontinue my life insurance in order to further cut costs and use the available cash to help pay several outstanding bills. The lady who answered the phone was very accommodating, and willing to help me out; she said to come in, sign a paper, and everything will be taken care of. I did just that, and to my knowledge, that was the end of it. That is, until I received a phone call from Josh himself the next week. He was not concerned about losing my business; he was concerned about the protection my life policy gave to my family; I was very fortunate to have this particular policy, because there are not many out there that mimic the protection for the price tag. I was touched by the concern he showed, and I was blown away with the attempts he made for me to keep this policy in place and to get the funds needed to help my family now without worrying about paying it back with interest. I still hold onto my life policy with State Farm, because of Josh. He has shown me to be a truly "good neighbor.""

Poke Byers

January 24, 2021

5  out of  5 rating by Poke Byers

Robert fxrs guy

December 18, 2020

5  out of  5 rating by Robert fxrs guy
"friendly courteous agency and staff. knowledgeable and willing to help"

Ken Wagstaff

December 1, 2020

5  out of  5 rating by Ken Wagstaff
"I like the way Josh will take the time to talk to us directly. I have worked with other agents and never got the chance to even speak with them, only their secretaries. It feels like talking with an old friend. He is in it for helping people not for a check. We have recommended Josh to others and will continue to do so. Two thumbs up!"

James Overdorff

November 17, 2020

4  out of  5 rating by James Overdorff
"It was a phone call for a quote. They were very polite but couldn't beat Geico."

Kelli Wear

January 26, 2020

5  out of  5 rating by Kelli Wear
"We moved back here from Georgia and needed to find a new local agent. We reached out to Josh Rule and by that same afternoon we were already taken care of and he even saved us money. We would recommend his agency to anyone and have already made a couple of referrals."